E-MAIL SETUP & HELP

BlueMail : Verify/Update Settings

Verify/Update vs New  We offer two sets of instructions, 'Verify/Update' for fixing, updating or repairing an existing account and 'New' for a fresh first-time setup. You can find links for both versions of instructions on the previous page (Main Menu).

About BlueMail  BlueMail is a free App available for Android Devices. These instructions were written for the latest version. Should our instructions prove to be slighly 'dated' because BlueMail has made recent changes, we would appreciate it if you would let us know. Thank you.

Here are the account settings you will need to set up using SSL:

    SECURE MAIL (SSL)   
      Incoming Mail Server: mail.world-net.net
      Outgoing Mail Server: mail.world-net.net
      Username/Login: <your email address>
      Incoming Port: SSL ON;   Port 995 (POP3) or 993 (IMAP)
      Outgoing SMTP Port: 465


These instructions are for an 'existing account' meaning you already have it configured. If you instead need our first-time-setup type instructions (fresh account install), please use our 'new' instructions instead.

1. Launch the 'BlueMail' App.
2. We need to go into the Account Settings. In order to do this, click on the 3-Dot icon at the bottom of the screen.
3. Under 'Settings', select 'Various Account Settings'.
4. Select the correct account (Your Email address).
5. In the next menu, choose 'Edit Account'.
6. In the Edit Account menu, choose 'Incoming/Outgoing Settings'.
7. The 'Incoming server settings' screen should show as follows (change as needed):

  • Username: <your email address>
  • Password: <your password>
  • IMAP server: mail.world-net.net
  • Security: SSL/TLS
  • Authentication: PLAIN
  • Port: 993

Select 'Next' once verified.

8. The 'Outgoing server settings' screen should show as follows (change as needed):

  • SMTP server: mail.world-net.net
  • Security: SSL/TLS
  • Port: 465
  • Require-Sign-In: Checked (On)
  • Authentication: AUTOMATIC
  • Username: <your email address>
  • Password: <your password>

9. The settings should now be complete & accurate. Click '<' symbol multiple times until you return back at the main email screen.
10. COMPLETE! At this point, provided you have entered in the correct information & password - you should have a working mail client.




Having trouble?

Here is a list of very common mistakes that are easy to make, that we see from time to time in our support department:

1. Password / Login Error

  • It's possible your password isn't actually what you THINK it is. To verify, open a new browser window, and log into Webmail (Click Here).
  • Did you make an error and put your real name where it says 'Login' or 'Email Address' instead of your actual email address?
  • There could be a hidden 'space' (blank) following one of your entries. Very tricky mistake that can drive you crazy. Click each blank that you typed settings into (incoming mail server, outgoing mail server, email address, etc.) and check each one for a trailing space at the end. It can be hard to see, so look at where the cursor is flashing and do 'backspaces' as necessary to double-check.
  • Did you remember to turn on SSL for BOTH incoming and outgoing mail server settings? (If you did, your incoming port would be '993' or '995 and not '143' or '110'.)

2. Sending Issues

  • Did change your incoming port number, and not notice that the outgoing port flipped back to 25 by default? Sometimes this happens... and it (outgoing smtp port) should be set to 465.
  • Outlook Users: Did you remember to check the box "my server requires authentication" and "use same settings"? If not, that will cause sending issues and possibly a 'relayed denied' error.