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Business Support Plans

Proactive, Not Reactive.

We pride ourselves with our ability to proactively protect your network and computer systems from issues. We create a custom plan for each and every client that molds our security policies to best fit their network and workstations. We understand that each client has different needs and we give each client a custom solution that fits their exact requirements.

Data Backup

Your data is vital. Protecting it should be too. We offer secure, reliable, and fast data backup. No more changing tape backups and bringing them offsite. Our services use different levels of encryption and transfer over the internet using 256bit SSL encryption.

Get more information on our data backup

Anti-virus/Malware Protection

If an employee gets a virus or malware infection it takes an average of 2 hours to clean the issue and ensure that the machine truly is free of the infection. With our protection services you have no need to worry about such instances. We provide each client with an advanced solution to protect your network and all of the computers on it from such issues.

Email Filtering

We custom write our own spam/virus rules as well as international blacklists of known spammers, in turn this gives us a greater ability to keep you from having to deal with spam and other malware that may come through your email.

Network Watchdog

With our Watchdog services we have the ability to monitor everything that happens on your network and secure it accordingly. We have the ability to monitor the following:
  • Websites viewed by employees
  • Software installed/updated on workstations
  • Server Performance and uptime of all servers on network
  • Hard Drive space and CPU utilization of each workstation on the network
  • Internet connectivity for each client site
  • Microsoft Exchange Health
  • Router and other network gear for uptime/downtime

Business Walkthroughs

Having World-Net remotely solve your issues is a time saver for our clients, yet we still feel the need of having a hands on approach to your issues from time to time. We like to schedule on site visits to make sure we take care of some of the minor issues that you don�t open a support request for.

Hosting

We have the ability to host every aspect of your companies presence on the web. We have been hosting websites, email and all other facets of domains since 1994.

View hosting packages

Software License Management

We will provide you with a spreadsheet with all of your current licensing and keep it up to date with all additions of software licenses. This proactively protects your investment and ensures that you�re legally protected with all of your software licensing.

Remote Access

With our remote access software we have the ability to remotely connect over the internet and diagnose issues. This allows a much quicker solution to your problems, and lets your employees get back to their work.

Onsite Visit

If it is not possible to fix the reported issue remotely or if you simply wish to have us on site to resolve an issue we are ready! We have some of the fastest response times in our field.

Purchasing Assistance

We will help you find the products that you fit your technological needs. We can assist you in the process of making an order or even make the purchases for you and save you the hassle of having to deal with another vendor. We also make custom built computers to fit your exact needs.